ENGINEERING & CUSTOMER SERVICE
Comerio Ercole is a world prestige Company which does not limit its products to machines and plant only, but which is able to provide “Engineering” and “Know-How” at all levels, carry out research and development programs promoting co-operations all over the world. Comerio Ercole acts on specific customer request and satisfies any need providing proper solutions. Comerio Ercole offers a dedicated and integrated plant engineering services based on different levels with an high qualified team and structure and grants specific customer service. Specially she grants original spare parts supply, refurbishment service of existing machines with proper overhauling according to the latest safety rules, technical assistance service all around the world with a qualified and experienced technical team and dedicated continuous training services with time maintenance planning.
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SERVICES
- 2D/3D plant ENGINEERING CEM
- Process Know how and R&D projects COMPETENCE HUB
- Laboratory and LABO test services
- Training ATHENA services
- Services for assistance and "Turkey" project management SERVICING
- Remote assistance TELESERVICE PLUS
- Customer's Assistance TICKETING
- Scheduled maintenance programs PEGASO
- Spare parts ORIGINAL
- High level solution development INDUSTRY 4.0