MARKET SECTORS

Customer Service

Engineering service and specific customer support services.

Comerio Ercole offers a dedicated and integrated engineering service and guarantees a series of specific customer support services. In particular, supply of original spare parts, modernization service of existing machinery with appropriate adaptation to new safety regulations, worldwide technical assistance service with a team of experienced and qualified technicians and dedicated continuous training services with maintenance plans.

Settore Customer Service

Download the technical data sheet of our systems

  • 2D/3D plant ENGINEERING CEM
  • Process Know how and R&D projects COMPETENCE HUB
  • Laboratory and LABO test services
  • Training ATHENA services
  • Services for assistance and “Turkey” project management SERVICING
  • Remote assistance TELESERVICE PLUS
  • Customer’s Assistance TICKETING
  • Scheduled maintenance programs PEGASO
  • Spare parts ORIGINAL
  • High level solution development INDUSTRY 4.0
  • Refurbishment & Safeties updating
  • Hercules 4.0 Process Digital Platform

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